FAQ
Runneth, answered.
The questions teams ask most about Runneth: what it is, what it connects to, how your data is handled, and what it costs.
What Runneth is
What is Runneth?
An AI marketing teammate built by Motion. Each team gets a dedicated, always-on cloud computer that the agent lives on, plus a persistent, shared brain of their marketing context. You work with it in Slack, in the Runneth web app, or from the AI tools you already use through the Runneth MCP. More on what Runneth is.
How is Runneth related to Motion?
Runneth is built by Motion. It has your ad accounts and Motion's creative data connected, so it starts from the same performance and creative data your team already uses in Motion.
How is it different from ChatGPT or a normal AI assistant?
A normal assistant forgets you after each chat and only knows what you paste in. Runneth keeps a persistent, shared team memory, runs on a real computer that can execute scheduled work and own files, and grounds its outputs in your own brand and performance data.
What is the brain?
A real filesystem holding your company memory: brand context, customer voice, saved preferences, integrations, apps, and routines. It's shared, searchable, and reusable by the whole team, and it compounds every time someone adds context.
Is the virtual machine real hardware?
No hardware gets shipped. It's a real virtual machine running in the cloud, dedicated to your team, always on, and private to you.
Does Runneth replace marketers?
No. It's an AI coworker on everyone's team at once. It takes the repetitive work off your plate so your people spend their time on judgment and ideas. They still own the decisions.
Is Runneth available today?
Yes. Runneth is used by 2,500+ teams today.
What teams use it for
What's the easiest way to start with Runneth?
As your team's analysts. Connect a data source, tell Runneth how you work (your naming conventions, KPIs, and attribution), and it becomes a performance, customer-research, or email analyst that reads your data your way. Every source you add makes it sharper.
What can Runneth do for a paid social team?
Common jobs include daily performance reporting, creative intelligence and AI tags, first-pass creative QA, higher creative volume, ad naming, competitor intel, and creator sourcing.
Can Runneth run work on a schedule, without me asking?
Yes. Because it runs on its own always-on machine, Runneth can run routines like daily and weekly reports, iteration finders, and Slack alerts, and work can continue on schedules after your chat ends.
Can I use Runneth from my own AI tools?
Yes. The Runneth MCP lets the agent you already use (Claude, ChatGPT, Codex, Cursor and others) hand work to Runneth and get finished work back.
How do real teams use it?
See how Harry's, Cozy Earth, Everyday Dose and Open English work with Runneth in our customer stories.
What it connects to
Which ad platforms does Runneth work with?
Meta, TikTok, Pinterest and Reddit ads, plus Google Analytics (GA4) and Northbeam for attribution. Runneth also adds its own AI creative tags, so you can see performance by hook, format, and angle.
What else can I connect?
Connect what you already use, like Slack, Google Drive, Notion, HubSpot and Klaviyo, drop Runneth into Slack, and the whole team works from one brain.
Where do I talk to Runneth?
In Slack, in the Runneth web app, or from the AI tools you already use (Claude, ChatGPT and others) through the Runneth MCP.
How your data is handled
Where is our data hosted?
Microsoft Azure, Canada Central. Processing spans Canada and the US. PIPEDA applies.
How is our data encrypted?
TLS 1.2+ in transit and AES-256 at rest with Azure-managed keys; secrets in Azure Key Vault. Full security details.
Is Runneth SOC 2 certified?
Runneth has a SOC 2 Type I attestation with an unqualified opinion as of January 1, 2026. A Type II observation period is in progress. Report under NDA.
Do you support SSO?
Google OAuth 2.0 / OIDC today. SAML 2.0 on the roadmap.
What data does Runneth process, and how is PII handled?
No PII is handled through advertising platforms. Integrations expose data to Runneth only through explicit sharing, OAuth scopes and permissions, or API-key access level, and data from custom integrations is stored only on your organization's own dedicated, encrypted storage volume. Read the full answer.
What is your data retention and deletion policy?
While active, saved data persists. After your account is removed, data is retained for up to 18 months and then fully deleted. You can request deletion at any time.
What it costs
How much does Runneth cost?
Starter begins at $999/mo for brands spending up to $50k/mo on ads. Pro is for brands spending over $50k/mo, and Growth is for brands spending over $250k/mo. See plans.
How is monthly ad spend calculated?
We use your cumulative ad spend across all connected ad accounts, averaged over 12 months. A seasonal spike (BFCM, anyone?) is fine. Sustained overages may move you up a tier.
How many seats do I get?
Unlimited seats on every plan. Your whole team works from one shared brain, no per-seat math.
Do I get a dedicated Customer Success Manager?
Growth includes a dedicated CSM and a private Slack channel. Pro includes personalized onboarding.
How do I get started?
Book a guided setup. The Runneth team sets up your organization with you.